This translation is provided for information. Contracts are concluded in Polish. Read the Polish terms.

1. The SteelProfil online shop at https://www.budowlanka.org/ is operated by SteelProfil sp. z o.o., with its registered office at Dzierżenin 34 E, 06-114, Poland. Polish tax identification number (NIP) 5681628037, National Court Register number (KRS) 0000917737.
2. These Terms apply to both Consumers and Business Customers using the Shop. They set out the rules for using the online Shop and the conditions and procedure for entering into distance Sales Contracts between the Seller and the Customer through the Shop.

1. Consumer A natural person who enters into a contract with the Seller through the Shop for a purpose not directly related to that person’s business or professional activity.
2. Seller SteelProfil sp. z o.o., with its registered office in 06-114 Dzierżenin, Poland. NIP 5681628037, KRS 0000917737.
3. Customer Any person or entity making purchases through the Shop.
4. Business Customer A natural person, legal person or organisational unit without legal personality to which a separate statute grants legal capacity, which carries on business in its own name and uses the Shop.
5. Shop The online shop operated by the Seller at www.budowlanka.org.
6. Distance Contract A contract concluded with the Customer under the Shop’s organised distance contracting system, without the simultaneous physical presence of the parties, exclusively through one or more means of distance communication up to and including conclusion of the contract.
7. Terms These terms and conditions of the Shop.
8. Order The Customer’s declaration of intent, submitted using the Order Form, directed at concluding a Sales Contract for one or more Products with the Seller.
9. Account The Customer’s account in the Shop, which stores the details supplied by the Customer and information about Orders placed through the Shop.
10. Registration Form The form available in the Shop for creating an Account.
11. Order Form The interactive form in the Shop for placing an Order, in particular by adding Products to the Basket and specifying the terms of the Sales Contract, including delivery and payment.
12. Basket The part of the Shop software that displays the Products selected for purchase and lets the Customer set and change the Order details, particularly the quantities.
13. Product A movable item or service offered in the Shop that is the subject of a Sales Contract between the Customer and the Seller.
14. Sales Contract A contract for the sale of a Product, proposed or concluded between the Customer and the Seller through the online Shop. Depending on the nature of the Product, this definition also covers a contract for services or a contract for the production of a specified work under Polish law.

1. Seller’s address: Dzierżenin 34 E, 06-114, Poland.
2. Seller’s email address: [email protected]
3. Seller’s telephone number: +48 500 409 109
4. For bank transfers in EUR, use the Seller’s EUR account shown in the payment instructions for your Order. Account holder: SteelProfil sp. z o.o.
5. The Customer may contact the Seller using the addresses and telephone number in this section.
6. The Seller can be reached by telephone Monday to Friday, 08:00 to 16:00.

The following are required to use the Shop, browse its range and place Orders for Products.

1. A device with internet access and a web browser such as Internet Explorer, Firefox or Google Chrome.
2. An active email account.
3. Cookies enabled.

1. To the fullest extent permitted by law, the Seller is not liable for disruption, including interruptions in the operation of the Shop, caused by force majeure, unlawful acts by third parties or incompatibility of the Shop with the Customer’s technical infrastructure.
2. Customers can browse the range without creating an Account. To order Products, they may create an Account under § 6 or place an Order as a guest by providing the personal and address details needed to fulfil it.
3. Prices in the English and German Shop are stated in euros. Gross prices include VAT. The applicable tax treatment may differ for individuals and VAT-registered businesses.
4. The final amount payable comprises the Product price and the cost of delivery, including transport, delivery and postal charges. The Shop displays these costs during the ordering process, including when the Customer confirms their intention to enter into the Sales Contract.
5. For a subscription or a contract for services of indefinite duration, the final price is the total of all payments due for the billing period.
6. Where the nature of the subject matter of the Contract makes it unreasonable to calculate the final price in advance, the Product description will explain how the price is calculated and give information about transport, delivery, postal charges and other costs.

1. To create an Account, complete the Registration Form with your first name, surname, telephone number, email address, customer address and delivery address.
2. Creating an Account is free of charge.
3. Customers sign in with the username and password set in the Registration Form.
4. A Customer may have their Account deleted at any time, free of charge and without giving a reason, by sending the Seller a request, in particular by email or by post using the contact details in § 3.

To place an Order, follow these steps.

1. Sign in to the Shop if using an existing Account.
2. Select the Product and add it to the Basket.
3. Sign in or continue with a guest Order.
4. For a guest Order, enter the recipient’s details and delivery address in the Order Form, select the available delivery or collection method and enter any billing details that differ from the recipient’s details.
5. Use the button that confirms the Order with an obligation to pay. If an additional email confirmation is requested, follow the link sent to the email address provided.
6. Select an available payment method and pay within the period specified for that method, subject to the provisions on payment in § 8.

1. Delivery is available within Poland. Customers ordering from other countries can collect the Products at the company’s premises. The options for a particular Order are displayed at checkout.
2. For Orders in euros, payment is by bank transfer to the Seller’s EUR account. Use the payment details supplied for the Order.
3. The Shop provides details of the available delivery and payment methods.

1. The Sales Contract is concluded after the Customer has placed an Order using the online Order Form in accordance with § 7 and the Seller has accepted it as set out below.
2. After the Order is placed, the Seller promptly confirms receipt and accepts it for fulfilment. The Seller sends an email to the address provided by the Customer when ordering. The email contains at least an acknowledgement of receipt, acceptance of the Order for fulfilment and confirmation of the Sales Contract. The Sales Contract between the Customer and the Seller is concluded when the Customer receives this email.
3. The following payment deadline applies.
4. Payment by bank transfer must be made within three calendar days of conclusion of the Sales Contract. Otherwise the Order will be cancelled.
5. Where Products in one Order have different delivery times, the longest stated delivery time applies to the combined delivery.
6. Where delivery times differ, the Customer may request delivery in parts or delivery of all Products together once the Order is complete.
7. For payment by bank transfer, the delivery period begins when the funds are credited to the Seller’s account. For collection, the Product will be ready within the period stated in the Product description. The Seller will also notify the Customer by email at the address supplied with the Order when it is ready to collect. The Polish shop lists prices in PLN and also offers PayU. Where electronic or card payment is available, the same three-calendar-day payment deadline applies and the delivery period starts when the seller’s account is credited. Where payment on delivery is offered, that period starts on conclusion of the contract. The EUR checkout uses bank transfer only.
8. If Products in one Order have different collection times, the longest stated period applies to collection of the complete Order.
9. Products are delivered only within Poland.

1. A consumer who buys goods online may withdraw from the distance sales contract within 14 days without giving a reason.
2. The period referred to in paragraph 1 starts when the product is delivered to the consumer or to a person designated by the consumer, other than the carrier.
3. If the contract covers several products delivered separately, in batches or in parts, the period referred to in paragraph 1 starts on delivery of the last item, batch or part.
4. The consumer may withdraw by sending the seller a statement of withdrawal. The deadline is met if the consumer sends the statement before the withdrawal period expires.
5. The statement may be sent by post, fax or email to the seller, or submitted on the seller’s website. The seller’s contact details are given in section 3 of the terms and conditions. The consumer may also use the model withdrawal form in Annex 1 to the terms and conditions and in the annex to the Polish Consumer Rights Act of 30 May 2014. Use of the form is optional.
6. If the consumer submits the statement electronically, the seller will promptly confirm receipt by email to the address supplied by the consumer.

1. If the consumer withdraws from a distance contract, the contract is deemed never to have been concluded.
2. The seller will reimburse all payments received from the consumer, including delivery costs, without undue delay and no later than 14 days after receiving the statement of withdrawal. This excludes additional costs resulting from the consumer’s choice of a delivery method other than the least expensive standard delivery offered by the seller.
3. The seller will use the same means of payment that the consumer used for the original transaction, unless the consumer has expressly agreed to another method that involves no cost to them.
4. The seller may withhold reimbursement until the product has been received back or the consumer has supplied proof of dispatch, whichever occurs first.
5. The consumer must send the product back to the seller at the address given in the terms and conditions without undue delay and no later than 14 days after notifying the seller of the withdrawal. The deadline is met if the product is dispatched before the 14 days expire.
6. The consumer bears the direct cost of returning the product, including where the product, by its nature, cannot normally be returned by post.
7. The consumer is liable only for any loss in the value of the product resulting from handling beyond what is necessary to establish its nature, characteristics and functioning.
8. Where a product cannot normally be returned by post because of its nature, the product description in the shop will state this and give information about the cost of returning it.
9. Under the terms and conditions, the consumer has no right to withdraw from a distance contract in the following cases.
10. The contract is for goods that are not prefabricated and are made to the consumer’s specifications or to meet their individual needs.
11. The contract is for sealed goods that cannot be returned for health protection or hygiene reasons once unsealed, and the packaging has been opened after delivery.
12. The goods are liable to deteriorate rapidly or have a short shelf life.
13. The seller has fully performed a service with the express consent of the consumer, who was informed before performance began that the right of withdrawal would be lost once the seller had fully performed the service.
14. The price or remuneration depends on fluctuations in the financial market that are outside the seller’s control and may occur before the withdrawal period expires.
15. The goods are, by their nature, inseparably mixed with other items after delivery.
16. The contract is for alcoholic beverages whose price was agreed when the sales contract was concluded, whose delivery can take place only after 30 days and whose value depends on market fluctuations beyond the seller’s control.
17. The contract is for audio or video recordings or computer software supplied in sealed packaging that has been opened after delivery.
18. The contract is for the supply of newspapers, periodicals or magazines, other than a subscription contract.
19. The contract is for digital content supplied without a physical medium, performance began with the consumer’s express consent before the withdrawal period expired, and the seller informed the consumer that they would lose the right of withdrawal.

1. The Sales Contract may cover new or used Products in first or second grade. The condition of each used Product is described in detail on its Shop page.
2. The Seller must supply goods that conform to the description on the Product page. First-grade goods are supplied free of defects. When ordering second-grade goods, the Customer acknowledges and accepts the defects described for those goods.
3. Complaints should be submitted in writing or electronically using the Seller’s contact details in these Terms. The Seller will respond to the remedy requested without undue delay and, where the Customer is a Consumer, within 14 days. If the Seller does not respond to a Consumer’s request within 14 days, the request is deemed to have been accepted.
4. Goods returned under the complaints procedure should be sent to SteelProfil, Dzierżenin 34 E, 06-114, Poland.
5. If a commercial guarantee is provided for a Product, information about it and its terms will appear with the Product description in the Shop. The Seller will also enclose the guarantee document with the Product sold.

1. Consumers can obtain details of out-of-court complaint and claims procedures, and how to access them, from the offices and websites of local consumer ombudsmen in Poland, consumer protection organisations, the regional Trade Inspection offices and the Polish Office of Competition and Consumer Protection (UOKiK).
2. Examples of procedures and assistance available to the Consumer include the following.
3. The Consumer may apply to a permanent consumer arbitration court referred to in Article 37 of the Polish Trade Inspection Act of 15 December 2000 for resolution of a dispute arising from a Contract with the Seller.
4. Under Article 36 of the Polish Trade Inspection Act of 15 December 2000, the Consumer may apply to a regional Trade Inspection inspector to initiate proceedings to settle a dispute with the Seller amicably.
5. Free assistance with a dispute between the Consumer and the Seller is also available from a local consumer ombudsman or an organisation whose statutory duties include consumer protection, such as Federacja Konsumentów or Stowarzyszenie Konsumentów Polskich.

1. The controller of the Customer data collected through the Shop is the Seller, SteelProfil sp. z o.o., Dzierżenin 34 E, 06-114, Poland, NIP 5681628037, KRS 0000917737. You can write to the controller at that address or email [email protected].
2. The controller collects Customer data through the online Shop to perform the Sales Contract and, with the Customer’s consent, also for marketing purposes.
3. Customer data are processed under Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46/EC (General Data Protection Regulation).
4. Personal data are processed for the following purposes. People who contact the Seller The controller processes data to communicate with enquirers, provide the information requested and, where appropriate, establish a business relationship. The legal basis is the controller’s legitimate interest in these activities. The data may include first name, surname, email address, telephone number, correspondence address and other details supplied by the enquirer. Providing data is voluntary, but without them communication may be difficult or impossible. For requests for advice or information and company newsletter registrations, data are kept until the person asks for the data and their enquiries to be erased, or for as long as necessary for a legitimate interest of the controller or a third party. For complaints, data are kept until the complaint is resolved or the guarantee period for the Product concerned ends. Business partners and their representatives Data of business partners and the people they designate, including employees and associates, are processed to conclude or perform contracts or on the basis of the controller’s legitimate interest in communicating with the partner and carrying out the contract. The data may include name, email address, telephone number, workplace, position, business address, Polish identification numbers (NIP, REGON or PESEL) and, in some cases, identity card or passport details. A natural person entering into a contract must provide the necessary data for its conclusion or performance. For people representing legal entities, providing data facilitates contact and is voluntary. Data are kept during the contract and for the period needed for either party to pursue claims arising from it, at least for the period prescribed by law, or for as long as required for the legitimate interests of the controller or a third party. Participants in marketing campaigns such as promotions or prize competitions The controller processes the data to communicate with participants in the Seller’s marketing activities. The legal basis is the controller’s legitimate interest in communicating, responding to enquiries and, where appropriate, establishing a relationship, or the competition participant’s consent. The data may include name, email address, telephone number, postal address and other information the participant supplies. Providing data is voluntary, but without them communication or participation may be difficult or impossible. The data are kept until the promotion or competition is completed, or for as long as necessary for a legitimate interest of the controller or a third party.
5. Recipients of personal data may include the carrier or shipping intermediary acting for the controller when the Customer selects postal or courier delivery. Where a Customer uses electronic or card payment, the controller may share the necessary data with the provider handling that payment in the Shop.
6. The Customer may request access to their personal data, rectification, erasure or restriction of processing, object to processing and exercise the right to data portability. The Customer may withdraw consent at any time. Withdrawal does not affect the lawfulness of processing based on consent before its withdrawal. The Customer may also lodge a complaint with the Polish supervisory authority, the President of the Personal Data Protection Office.
7. Providing personal data is voluntary. If the data identified in these Terms as necessary for the Sales Contract are not supplied, the Contract cannot be concluded.
8. Data may be disclosed to entities and authorities entitled by law to process them. Other recipients may include SteelProfil group companies, providers of technical and organisational services such as IT services, and legal and advisory service providers. These providers process data under a contract with the controller and in accordance with its instructions.
9. Personal data will not be subject to automated decision-making, including profiling for that purpose.

1. Contracts entered into through the Shop are concluded in Polish.
2. The Seller reserves the right to change these Terms for important reasons, namely changes in legislation or in payment or delivery methods, to the extent that they affect the application of these Terms. The Seller will inform the Customer of each change at least seven days in advance.
3. Matters not covered by these Terms are governed by the generally applicable provisions of Polish law, including the Civil Code, the Act on the Provision of Electronic Services, the Consumer Rights Act and the Personal Data Protection Act.
4. The Customer can use out-of-court procedures to resolve complaints and pursue claims. The former EU online dispute resolution platform closed on 20 July 2025. Information on the available dispute resolution bodies is provided by the European Commission. European Commission directory of dispute resolution bodies .

Complete and send this form only if you wish to withdraw from the contract. Delete the alternatives that do not apply.

To: SteelProfil sp. z o.o., Dzierżenin 34 E, 06-114 Dzierżenin, Poland · [email protected]

I/We give notice of withdrawal from my/our contract for the sale of the following goods or provision of the following service:

Goods or service:

Date ordered / date received:

Consumer name(s) and address(es):

Date:

Signature(s) (paper forms only):